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BENCH WARRANTY

BENCH BUILT Warranty

PART

WARRANTY PERIOD

Structural and Frame

10 years

Bushings/ bearings/pulleys/rods/wheels

2 years

Coatings

1 year

Olympic and Specialty Barbells

1 year

FOAM

1 year

Timber

1 year

Wall balls

1 year

Cables

6 months

Mechanical components / hardware

3 months

Plastic components

3 months

Upholstery

3 months

 

GENERAL PRODUCT WARRANTY

PRODUCT

WARRANTY PERIOD

Kettlebells

2 year

Barbell plastic collars

1 year

10-25 kg Bumper Plates 

1 year

Change Plates

1 year

Cast Iron Plates 

1 year

Rubber Hex Dumbbells

1 year

Battle Ropes

6 months

Climbing Ropes

6 months

Dead Balls

3 months

5 kg Bumper Plates

3 months

Foam Plyo Box

3 months Upholstery, 1 year Foam

Bands

3 months

 

 NON BENCH FITNESS BRANDED PRODUCTS

Non Bench Fitness branded products are covered by the specific companies manufacturers warranty.

WHAT IS NOT COVERED

Warranty may be voided for any product which has been damaged due to negligent or improper use, alteration, maintenance, or storage by the customer. The warranty does not cover general wear and tear or cosmetic damage.

 

WARRANTY CLAIM PROCESSING

  1. Contact Team Bench
    Please contact Team Bench at team@benchfitness.com with detailed description of the defect, proof of purchase and photos to support your claim.

 

  1. Complete a warranty form
    If your claim has been accepted, you will be sent a warranty form which you will need to return completed to team@benchfitness.com 

 

  1. Inspection of product

Depending on the product or issue, Bench Fitness may replace the item, request item to be returned to Bench Fitness or send a Bench Fitness Representative to your location to inspect the item.

 

  1. Outcome of warranty claim

Once the item has been inspected, Bench Fitness will repair/exchange or exchange the product if the warranty claim meets the warranty guidelines.

 For more information on our warranty process or warranty information for a specific product please email team@benchfitness.com 

 

 

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